Here is a good excerpt taken from a colleague's blog:
Tasking focuses on WHAT. Coaching focuses on WHY. A good coach always explains the "why" behind the "what." If a person is only in tune with the "what", they will never catch the vision and purpose behind it and therefore will not be able to fully reproduce themselves and the type of culture that we value.
- Tasking focuses on a job well done. Coaching focuses on WHY it was done well. A coach explains WHY the job was done well. The impact of being specific in your praise towards someone else increases the impact more than we can imagine.
- Tasking sees people as a tool to get a job done. Coaching sees every opportunity as a chance to better others and to build relationships. The relational aspect is huge! Because........people don't care how much you know, until they know how much you care.
- Tasking focuses on HOW the job was done wrong. Coaching always corrects by going back to the vision/mission.
- If we can help people identify for themselves where they went wrong or dropped the ball by bringing them back to the vision/purpose of the environment, the response will almost always be more positive. This can be accomplished by asking two simple questions: "Did we hit the target?" and "Why or why not?"
In these days where I am consumed with leadership, thank you Chris for some timely wisdom!